North Alabama

256-908-8484

South Alabama

251-655-1131
24/7 Emergency Cleanup Services

North Alabama

256-908-8484

South Alabama

251-655-1131

Tell Us How We Did!

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
5.00
167 Reviews
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  • Quenesha J.
    Huntsville, AL
    Reviewed on February 15th, 2024

    Cody and the whole team at Special Touch are absolutely amazing!! I have been in property management for 7 years and they are hands down one of the best companies I have worked with!!

  • Chris F.
    Albertville, AL
    Reviewed on November 29th, 2023

    I own my pool business glacier pools a customer had a lot of water damage special touch was able to come out handle everything professionally and restore everything properly the customer was more than impressed and so was I highly recommend

  • 808flipmode T.
    Huntsville, AL
    Reviewed on November 27th, 2023

    Cody one of their salesman I have been very impressed he told me what they do since then they have been out after there was an accident at my grandpas business they handled everything so well and he basically made it where our family didn’t have to worry at all they have this out at our one of our roughest Times thinking we were gonna lose everything in the business they were able to restore it mostly all of it I was really impressed

  • Taylor B.
    Boaz, AL
    Reviewed on November 26th, 2023

    i hired the green guys before big mistake special touch was there before the fire trucks basically and was there for my family’s Business we were so stressed they totally took everything in their hands and handled everything so professional one of the best companies I’ve seen I highly recommend them

  • Brittany H.
    Scottsboro, AL
    Reviewed on November 24th, 2023

    Our experience with Special Touch was fabulous. We called them in the evening and they were here first thing the next morning (offered to come that night). Nathan and Bailey were awesome. They were fun to talk to and they were both loved by our toddler and dogs. As a mom of young children in a stressful situation I really appreciated how patient and interactive they both were with my toddler son. As much as we hope we never have to, if we need these type of services in the future we will 100% be using Special Touch. Thank you Nathan and Bailey for the great customer service. Service: Water damage-related cleanup & repair

  • William H.
    Guntersville, AL
    Reviewed on October 30th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value They are great! Always on time. They know how to interface with your insurance company. They relieve all stress - never a worry! You are at your most vulnerable state when you need them and they deliver! Service: Water damage-related cleanup & repair

  • Lorraine D.
    Owens Cross Roads, AL
    Reviewed on October 25th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Would like to give 10 stars. Amazing work. FAST. THOROUGH. KNOWLEDGEABLE. PROFESSIONAL. POLITE. So glad I called.

  • Jason H.
    Arab, AL
    Reviewed on October 22nd, 2023

    Had some water damage due to a plumbing accident. The crew came in after hours and immediately got to work. Cody and his crew were nice, hard-working, professional, and honest with my situation. They had already worked hard the day before and came in and worked for a few hours to make sure my situation didn’t get worse. Communication was great and they continued to come until water mitigation was complete. Great crew and appreciate the work, couldn’t recommend more! Services: Mold inspection, Water removal, Water damage-related cleanup & repair

  • Sonya W.
    Decatur, AL
    Reviewed on September 29th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Rich M.
    Madison, AL
    Reviewed on September 25th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness Special Touch Restoration was there when we needed them! Professional and prompt service, when crisis hits, make sure to call these guys. They will there fast and get you taken care of! Service: Water damage-related cleanup & repair

  • Cody B.
    Huntsville, AL
    Reviewed on September 20th, 2023

    These people cleaned the ductwork in four apartments for me so far, and have been on time and done a great job!

  • Alvin G.
    Grant, AL
    Reviewed on September 14th, 2023

    I own a HVAC company that we’ve been called out for moisture, mold, and other problems that we were not sure of the issue. I recommend Special Touch to give a second opinion. Jamison and his company are top notch, and honest!

  • Billy B.
    Attalla, AL
    Reviewed on August 29th, 2023

    Service: Mold remediation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Pam W.
    Horton, AL
    Reviewed on August 10th, 2023

    Positive: Professionalism Great Service very fast to get my water damage cleaned up. Service: Water damage-related cleanup & repair

  • Gail H.
    Owens Cross Roads, AL
    Reviewed on August 8th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Heather L.
    Guntersville, AL
    Reviewed on August 2nd, 2023

    Service: Water damage-related cleanup & repair Positive: Professionalism

  • Jordanne E.
    Geneva, AL
    Reviewed on July 28th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I recently found surface mold in my son's closet due to lack of air flow + high temperatures in the closet. In a panic I called Special Touch and was connected with Nathan. Nathan assured me this was something Special Touch could handle, and his team would come out first thing Monday to address it. Both Ryan and Bailee showed up before 9AM on Monday prepared to remove the surface mold. They determined the cause by doing exploratory work & using various instruments for moisture readings. The entire process took an hour. They were able to clean everything in the closet & spray safe chemicals to prevent future growth. Their professionalism and willingness to answer my 5,000 questions is so appreciated. Furthermore they took me to my attic and gave me some tips on managing the air system so this type of thing would not reoccur. I cannot recommend Special Touch enough-- if you're local to Alabama these guys are who you need when you find yourself in a serious situation with your home or business. Service: Water damage-related mold removal

  • Jolie P.
    Albertville, AL
    Reviewed on July 26th, 2023

    Positive: Quality Nice Service: Mold inspection

  • Richard A.
    Hartselle, AL
    Reviewed on July 19th, 2023

    Positive: Professionalism, Quality, Responsiveness, Value Great people to work with, fast and efficient . I recommend them for any damage from fire and water. Services: Water removal, Water damage-related cleanup & repair

  • Nicole D.
    Gordon, AL
    Reviewed on July 18th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value They were extremely nice, on-time, professional. Service: Water damage-related cleanup & repair

  • Jessalyn C.
    Fort Payne, AL
    Reviewed on July 12th, 2023

    Services: Mold inspection, Water removal Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Dustin S.
    Hollytree, AL
    Reviewed on July 12th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Santanna J.
    Gadsden, AL
    Reviewed on July 10th, 2023

    Positive: Professionalism, Quality, Responsiveness

  • Cynthia L.
    Boaz, AL
    Reviewed on July 9th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Ryan and Chris were awesome, the best service I have had in a long time. Service: Water damage-related cleanup & repair

5.00 out of 5 ( 167 Reviews )