North Alabama

256-908-8484

South Alabama

251-655-1131
24/7 Emergency Cleanup Services

North Alabama

256-908-8484

South Alabama

251-655-1131
Interior space severely affected by fire, showing burn marks, soot and structural damage

Insurance Claim Assistance in Huntsville & Albertville

Facing unexpected damage to your home or business can be stressful. Fires, storms, floods, or mold can cause serious property damage—and the insurance claim process can feel just as overwhelming.

At Special Touch Restoration, we make filing insurance claims across North and South Alabama simple and straightforward. Our experienced team guides you through every step, helping you secure the coverage you need while connecting you with professional restoration services to get your property back to normal.

256-908-8484
Client discussing insurance support and policy details with a service agent

Navigating Insurance Claims in Huntsville & Albertville, AL

Filing an insurance claim can be confusing. Insurance policies are full of legal language, rules, and fine print. Our team helps you understand your coverage and explains it in plain language.

We take care of the documentation, photos, and reports needed to support your claim. This makes sure no detail is missed and gives your claim the best chance of approval. We work with property owners in both North and South Alabama, helping families and businesses recover quickly and confidently.

A team of professionals restoring the interior of a residential property

Major Insurance Companies We Work With at Special Touch

We have extensive experience working with the claims processes of all major insurance providers, including:

  • Chubb: A global leader in property and casualty insurance
  • Allstate: One of the most recognized names in home and business insurance
  • State Farm: Trusted local agents throughout Alabama
  • Chartis: Global insurance coverage with extensive experience
  • USAA: Serving military families and veterans
  • Travelers: Comprehensive home and business policies
  • Liberty Mutual: One of the largest property and casualty insurers in the U.S.
Professional insurance agent helping a client understand policy details before signing documents

Partnering with Your Insurance Agents and Adjusters

Insurance agents explain your policy, but they may not fully understand the extent of your damage. Adjusters inspect your property, assess damage, and determine your claim payout.

Special Touch Restoration communicates directly with your agent and adjuster, providing detailed reports, photos, and cost estimates. We guide you through every step, documenting damage carefully and advocating for full coverage to make the process faster and less stressful.

Restaurant interior with collapsed ceiling, wet floors and overturned furniture after a disaster

How We Help You Navigate Common Insurance Claim Challenges

Many property owners face issues when filing insurance claims. Here’s how we help:

  • Low Payouts: We provide detailed damage assessments to support full coverage.
  • Slow Approvals: We follow up with adjusters to keep your claim moving.
  • Confusing Policies: We explain your coverage clearly so you know your rights.
  • Denied Claims: We gather extra evidence and help appeal for the coverage you need.

Types of Damage Claims Usually Covered by Insurance

Insurance usually covers damage from unexpected events. Some of the situations we tackle include:

Professional drying and cleaning equipment on the floor for water damage restoration

Water Damage

Cleanup and drying after floods, leaks, burst pipes, or appliance failures

Kitchen interior showing severe fire and smoke damage on walls and appliances

Fire Damage

Soot removal, smoke odor treatment, and restoration after fires

Large tree fallen onto a residential house roof after a severe storm

Storm & Flood Damage

Roof replacements, window repairs, and debris removal after storms

Black mold on wall corner

Mold Damage

Remediation and cleanup after water intrusion or humidity-related growth

Special Touch Restoration service van

Reasons to Choose Us for Insurance Claim Assistance in Alabama

With us, you get a partner who knows the insurance process and fights for you. We provide:

  • Fast Claims: Quick, accurate submissions to avoid delays.
  • Fair Settlements: We push for full coverage of your loss.
  • Proper Guidance: Clear documentation adjusters can’t ignore.
  • Peace of Mind: We take care of the paperwork and calls for you.

Contact Us Today for Insurance Claim Assistance in Huntsville, AL

Facing property damage is stressful enough. We offer reliable insurance claim assistance so you can focus on what matters. We tackle the paperwork, advocate for you with the insurance company, and work to secure the full, fair settlement you deserve.

We provide 24/7 support throughout North and South Alabama, including Huntsville, Mobile, Birmingham, and more. Call or contact us online for insurance claim support and take the first step toward getting your property back.

256-908-8484

Insurance Claim Assistance Frequently Asked Questions (FAQs)

Do you work with all insurance companies in Alabama?
Yes! We partner with most major insurers, including Chubb, Allstate, State Farm, USA, Travelers, Liberty Mutual, and more, helping you file claims smoothly and get the coverage you need quickly.
Will you communicate with my insurance company for me?
Absolutely. We communicate with your agent and adjuster, prepare detailed damage reports, and manage the paperwork so you can focus on your family or business without added stress.
How long does the claim process usually take?
It depends on the type and extent of damage, but we work quickly and stay in constant contact with your insurance company to keep things moving smoothly.
What types of damage are usually covered by insurance?
Most policies cover damage from fire, water, storms, floods, and mold. We review your policy with you and document all damage carefully to help you receive the full claim you’re entitled to.
What happens if my claim is denied or underpaid?
If your claim is denied or a payout is too low, we gather additional evidence, prepare supporting documentation, and assist with the appeal process to help you secure the coverage needed to restore your property.