Tell Us How We Did!
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Vexx D.Whatley, ALReviewed on July 9th, 2021
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
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FiremanScottsboro, ALReviewed on July 6th, 2021
Positive: Professionalism Great people to do business with. Very professional and curtious
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Jonathan H.Trinity, ALReviewed on July 6th, 2021
Positive: Professionalism
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Tara H.Adamsville, ALReviewed on July 6th, 2021
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
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Lance R.Guntersville, ALReviewed on July 2nd, 2021
Thanks to Special Touch Restoration for doing a great job cleaning and disinfecting the athletic facilities at Guntersville High School.
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Brandon U.Gadsden, ALReviewed on June 30th, 2021
Sure appreciate these guys! Would recommend them to anyone! Services: Flooring, Water damage-related cleanup & repair, Water damage-related mold removal
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Greg K.Alton, ALReviewed on June 22nd, 2021
Great experience! Service: Fire damage cleanup & repair
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Robby J.Andalusia, ALReviewed on June 9th, 2021
Nathan, Wes, and Michael did a great job for our family when we had water spill out of a large container upstairs that came through the floor into the downstairs area. They were on site within two hours, and were professional and did a great job. Great communication, reasonable cost, and very professional.
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Grady B.Arab, ALReviewed on June 2nd, 2021
Positive: Professionalism, Quality, Responsiveness
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Jennifer W.Ardmore, ALReviewed on May 28th, 2021
These guys and girls were awesome to work with - professional, friendly employees who updated me throughout the process and did a great job getting my disaster taken care of! I highly recommend them to anyone who needs their services!
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A B.Oneonta, ALReviewed on May 17th, 2021
Very happy with the work. Our needs were met with enthusiasm.
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Brandy R.Allgood, ALReviewed on May 17th, 2021
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Highly recommend this company! Owner was exceptionally efficient at getting to my home quickly, accessing the mold/water damage, coming up with a plan, and executing it. His team went above and beyond to make sure everything was properly taken care of and my home and family was safe. They took care of everything and were patient with my endless questions. Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal
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Matthew M.Anniston, ALReviewed on May 9th, 2021
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Nathan Evans and his team did exactly what we agreed on and kept the timeline as we discussed. I would strongly recommend Spẹcial Touch. Service: Water damage-related cleanup & repair
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Susan S.Ashford, ALReviewed on May 6th, 2021
Wes and the crew did a great job of drying the floor damaged by an ac overflow. They arrived promptly and were very thorough and easy to communicate with. Thanks! Service: Water damage-related cleanup & repair
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Larry C.Huntsville, ALReviewed on May 3rd, 2021
Great experience. Five star service and work. Would highly recommend. Absolutely no complaints and would definitely use again should there be a need. Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal
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David Alex W.Ariton, ALReviewed on April 29th, 2021
Came right away with a personable and respectful crew. Quality work and worked directly with insurance. Would recommend.
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Trent C.Bellwood, ALReviewed on April 7th, 2021
These guys were very professional and quick. Answered all my questions and helped me in more ways than what they were there for. Very happy with this company!
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Tom A.Belle Mina, ALReviewed on April 2nd, 2021
Nathen Evans was our contact and he was professional amd responsive earnimg our trust and future business! Thank You Nathan
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Destiny O.Athens, ALReviewed on March 31st, 2021
John and Ryan did a really great job when they came to our home!!!! They were very friendly, productive, and through! If u ever use special touch restoration ask for them !!!!!!!
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Trevor H.Blountsville, ALReviewed on March 23rd, 2021
Wes came out and checked for moisture in the flooring. He assessed the situation and helped us with a plan of action. He was on time, efficient, friendly, helpful, and genuinely a great guy. I highly recommend Wes and Special Touch Restoration!
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Belinda S.Cullman, ALReviewed on March 18th, 2021
Wes was able to schedule me just a few hours after contacting them. He checked for moisture in my slab foundation. He was very helpful, knowledgeable, and informative. Wes also gave me recommendations for local help with my flooring needs. Highly recommend Wes and his team with any of his services. Thank you!
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David B.Guntersville, ALReviewed on February 27th, 2021
Polite and professional are not enough to describe the incredible work they accomplished. Both men were patient and explained all the details I needed to know. I would use them again and recommend them to all my friends and family! Outstanding performance!! Coleman and his assistant were excellent at their job!
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Daniel S.Albertville, ALReviewed on February 16th, 2021
Guys came out right away. Very professional and quick.
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KBeatrice, ALReviewed on January 30th, 2021
The guys were on time, respectful and understanding of my concerns regarding the whole water mitigation and cleanup process. I definitely would recommend using this company for anyone requiring their services.

