Tell Us How We Did!

Nathen, Bailee and John with Special Touch were very professional, courteous, respectful and did a great job in a timely matter. We would definitely use them again but hopefully won’t need too.

Awesome crew
Great to work with

Cody and the whole team at Special Touch are absolutely incredible!!

I had an outstanding experience with the Special Touch Restoration team, a water mitigation company that truly impressed me. Nathen Brazelton and Bailee Vervynckt, two standout team members, played instrumental roles in ensuring a seamless resolution to our water-related issues.
Nathen's expertise and precision in handling the water concerns were remarkable. His meticulous approach to comprehensive damage mitigation showcased a deep understanding of the complexities involved.
Bailee's exceptional communication skills and proactive approach significantly contributed to maintaining clarity and ease throughout the entire process. His commitment to keeping us informed and engaged was truly commendable.
Special Touch Restoration’s team efforts not only resolved our immediate water concerns but also provided recommendations for preventative measures for future peace of mind.

Nathan and Bailey did a great job helping us mitigate some water damage from a leak in our residential bathroom. I especially appreciate their care in preserving as many components of the bathroom as possible. It has made the build back an easy process.

When a washing machine flooded our home late one night, the week before a large holiday gathering, Special Touch saved Christmas. A friend in the insurance business knew of Nathan and his team, and they responded faster and more reasonably than the competition, showing up with the latest metering technology to throughly assess the situation and develop a plan of attack. From Nathan’s response after hours, to the crew that showed up prepared with all the equipment and materials needed for immediate remediation, and a very accommodating accounting/office staff, Special Touch is professional, responsive, and first class all the way. I would recommend without reservation!

Cody and the whole team at Special Touch are absolutely amazing!! I have been in property management for 7 years and they are hands down one of the best companies I have worked with!!

I own my pool business glacier pools a customer had a lot of water damage special touch was able to come out handle everything professionally and restore everything properly the customer was more than impressed and so was I highly recommend

Cody one of their salesman I have been very impressed he told me what they do since then they have been out after there was an accident at my grandpas business they handled everything so well and he basically made it where our family didn’t have to worry at all they have this out at our one of our roughest Times thinking we were gonna lose everything in the business they were able to restore it mostly all of it I was really impressed

i hired the green guys before big mistake special touch was there before the fire trucks basically and was there for my family’s Business we were so stressed they totally took everything in their hands and handled everything so professional one of the best companies I’ve seen I highly recommend them

Our experience with Special Touch was fabulous. We called them in the evening and they were here first thing the next morning (offered to come that night). Nathan and Bailey were awesome. They were fun to talk to and they were both loved by our toddler and dogs. As a mom of young children in a stressful situation I really appreciated how patient and interactive they both were with my toddler son. As much as we hope we never have to, if we need these type of services in the future we will 100% be using Special Touch. Thank you Nathan and Bailey for the great customer service.
Service: Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They are great! Always on time. They know how to interface with your insurance company. They relieve all stress - never a worry! You are at your most vulnerable state when you need them and they deliver!
Service: Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Would like to give 10 stars. Amazing work. FAST. THOROUGH. KNOWLEDGEABLE. PROFESSIONAL. POLITE.
So glad I called.

Had some water damage due to a plumbing accident. The crew came in after hours and immediately got to work. Cody and his crew were nice, hard-working, professional, and honest with my situation. They had already worked hard the day before and came in and worked for a few hours to make sure my situation didn’t get worse. Communication was great and they continued to come until water mitigation was complete. Great crew and appreciate the work, couldn’t recommend more!
Services: Mold inspection, Water removal, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Positive: Professionalism, Punctuality, Quality, Responsiveness
Special Touch Restoration was there when we needed them! Professional and prompt service, when crisis hits, make sure to call these guys. They will there fast and get you taken care of!
Service: Water damage-related cleanup & repair

These people cleaned the ductwork in four apartments for me so far, and have been on time and done a great job!

I own a HVAC company that we’ve been called out for moisture, mold, and other problems that we were not sure of the issue. I recommend Special Touch to give a second opinion. Jamison and his company are top notch, and honest!

Service: Mold remediation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Positive: Professionalism
Great Service very fast to get my water damage cleaned up.
Service: Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Service: Water damage-related cleanup & repair
Positive: Professionalism

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I recently found surface mold in my son's closet due to lack of air flow + high temperatures in the closet. In a panic I called Special Touch and was connected with Nathan. Nathan assured me this was something Special Touch could handle, and his team would come out first thing Monday to address it. Both Ryan and Bailee showed up before 9AM on Monday prepared to remove the surface mold. They determined the cause by doing exploratory work & using various instruments for moisture readings. The entire process took an hour. They were able to clean everything in the closet & spray safe chemicals to prevent future growth. Their professionalism and willingness to answer my 5,000 questions is so appreciated. Furthermore they took me to my attic and gave me some tips on managing the air system so this type of thing would not reoccur. I cannot recommend Special Touch enough-- if you're local to Alabama these guys are who you need when you find yourself in a serious situation with your home or business.
Service: Water damage-related mold removal

Positive: Quality Nice
Service: Mold inspection

Positive: Professionalism, Quality, Responsiveness, Value
Great people to work with, fast and efficient . I recommend them for any damage from fire and water.
Services: Water removal, Water damage-related cleanup & repair