Guntersville, AL

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I recently faced a tough situation with a sewage backup in my basement, and I can't express enough how grateful I am for the outstanding service provided by Special Touch Restoration. From the moment I made the emergency call, their team was quick to respond and took immediate action to address the issue. I want to especially highlight two team members, John and Nathan. Both were not only highly professional but also incredibly helpful in navigating this challenging situation. They took the time to explain the process, answered all my questions, and made sure I felt supported throughout the entire ordeal. Their expertise and dedication were truly reassuring. What I also appreciated was the company's transparency with their pricing. There were no hidden fees or unexpected charges; I knew exactly what to expect, which made a stressful situation much more manageable. I highly recommend Special Touch Restoration to anyone in need of prompt and reliable service. They exceeded my expectations, and I will definitely be using them again in the future if the need arises. Thank you, John, Nathan, and the entire team for your exceptional service!

Athens, AL

We had our hot water heater bust. It flooded our house. We called them Monday with an hour they was here and got started. Did an excellent job. Very hard workers!!!! Would recommend them to anyone and most definitely use again if needed

Guntersville, AL

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We have never had to utilize a water remediation company before so we were unsure of the whole process that would take place. We called Special Touch and within an hour and a half they were at our home helping us with our water damage. Alohra was awesome on the phone keeping us up-to-date on when the team would arrive. The crew that came out were nothing short of exceptional. If you are ever in a situation where you need help with water remediation do not hesitate to call Special Touch. They will exceed your expectations in every way!

Huntsville, AL

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Special Touch and their entire team truly is special. I cannot say enough nice things about the company and everyone who works for them. We are so grateful for their professionalism and knowledge. They do things right the first time and held our hand through the entire fire recovery process. Thank you for everything!

Scottsboro, AL

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We had mold remediation and crawl space encapsulation done. The guys that came out and did the estimate were no nonsense and didn't feel the need to bash the other companies, very refreshing. Alohra, In the office was very communicative and thorough with all of her communications through the whole process. The team that did the work, showed up on time every day, were very respectful of the property, and did an excellent job. On the final walk through Ryan and John were extremely courteous, informative and reassuring that if there are any issues they will immediately return to address them personally. The over all experience with this company was one of the best we have had. I would highly recommend to anyone to use this company.

Huntsville, AL

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Cody and the whole team at Special Touch are absolutely amazing!! I have been in property management for 7 years and they are hands down one of the best companies I have worked with!!