The customer contacted us because a roof leak over the weekend caused water damage in Units 1404 and 1405, requiring immediate mitigation.
Solutions provided:
We responded promptly to assess the roof leak and the resulting damage in both units. Our team performed water extraction, drying, and dehumidification to stabilize the property and prevent further damage. We also conducted moisture inspections to identify all affected areas, sanitized impacted surfaces, and provided repairs to the damaged ceiling and wall areas. Finally, we ensured both units were fully restored and protected against potential mold growth.
Photos & Videos:
A technician uses a moisture meter with a specialized probe to assess water damage and detect hidden moisture within a ceiling vent after a roof leak. This professional ceiling leak detection and moisture assessment is critical for planning a comprehensive water damage restoration solution.
Professional water mitigation equipment, including dehumidifiers and air movers, set up to rapidly dry a carpeted area affected by a roof leak. This crucial step ensures all moisture is removed from the property, preventing mold growth and ensuring complete water damage restoration.
A close-up of a Special Touch Restoration branded label on a piece of our professional equipment. We use specialized, high-quality tools for every water damage restoration job, ensuring effective water mitigation and complete property drying after a roof leak.
A technician uses a thermal imaging camera to detect hidden water damage in a ceiling or wall after a roof leak. This advanced technology ensures a comprehensive water damage restoration and prevents future issues by locating all affected areas.
A technician performs water extraction on a bedroom carpet using professional equipment after a roof leak. This essential step in our water damage cleanup process ensures all water is removed from the floor and padding, preventing further damage and potential mold growth
