The customer contacted us because water was coming from the ceiling, which indicated a leak that required immediate mitigation.
Solutions provided:
We responded quickly to locate the source of the ceiling leak, then performed water extraction, drying, and dehumidification to prevent further damage. Our team repaired the affected ceiling area, sanitized impacted surfaces, and ensured the structure was fully dried to eliminate the risk of mold growth or ongoing water issues.
Photos & Videos:
A view of a utility room with a water heater, showing professional dehumidification equipment in use. This illustrates our process of locating the source of a ceiling leak and performing thorough water damage restoration to dry the area and prevent further damage
A technician uses a hygrometer to monitor humidity levels in a bathroom after a ceiling leak. This is a crucial part of our dehumidification services and water damage restoration process, ensuring the affected area is completely dry to prevent mold growth
A Special Touch Restoration technician uses a thermal imaging camera to identify the source and extent of hidden moisture from a ceiling leak within a wall. This advanced leak detection technology is crucial for effective water damage assessment and targeted property restoration services
A technician performs a final check with a moisture meter to verify that the affected walls and floors are completely dry. This essential step in our water damage restoration process ensures all hidden moisture is eliminated, preventing mold growth and providing a successful ceiling leak repair
A piece of our professional equipment used for rapid water extraction and dehumidification. This tool is essential for effective water damage restoration after a ceiling leak, ensuring all moisture is removed to prevent further structural damage and mold growth
