The customer contacted us after a supply line burst, allowing water to run continuously for approximately 36 hours, which ultimately caused a ceiling collapse and significant water damage.
Solutions provided:
Our team responded quickly to assess the situation and begin emergency water mitigation. We extracted standing water, removed wet debris—including fallen ceiling materials—and implemented structural drying and dehumidification throughout the affected areas. Moisture mapping and damage assessments were completed to ensure all impacted zones were properly addressed. We also provided documentation and support for any needed repairs and restoration, ensuring the property was stabilized and protected from further issues such as mold growth or structural compromise.
Photos & Videos:
Our team implementing structural drying and dehumidification after extensive water damage from a burst pipe and ceiling collapse. This image highlights the crucial drying phase, part of our comprehensive water mitigation and property restoration services.
A Special Touch Restoration technician conducting a thorough moisture inspection with specialized equipment, ensuring precise water damage assessment. This critical step in water mitigation helps us identify all impacted zones for effective structural drying and complete property restoration.
Post-water damage, this image shows a room undergoing professional drying and dehumidification. Special Touch Restoration is committed to comprehensive water mitigation and property restoration, ensuring all affected areas are thoroughly addressed to prevent secondary damage like mold.
Addressing significant water damage in a bathroom, this image shows the initial stages of structural drying and debris removal. Our water mitigation experts are restoring the property after a ceiling collapse and burst pipe, preventing mold and ensuring complete property restoration.
Our team uses advanced moisture mapping tools for accurate water damage assessment and structural drying in homes and businesses. This image shows a moisture meter reading on a wood floor, crucial for effective water mitigation and property restoration after a burst pipe.
